Depth engine create and initialize failed, retCode:204

Technical Support & Q&A
1

I am trying to use the Femto Bolt on my Ubuntu 22.04. I am not able to get the the depth and IR image. When running the depth_viewer.py example I receives the error message:

Depth engine create and initialize failed, retCode:204.

What is the reason and what do I have to do to make it work?

2

Are you on a Raspberry Pi?

3

No, I am running Ubuntu on an Intel i9 based machine.

4

The depth engine requires OpenGL. Maybe you can check if your OpenGL is installed. Are you able to view depth images through OrbbecViewer?

5

Hi,
Yes, OpenGL is installed and I can view color image. Is there something I have to do with respect to Nvidia? The machine has a Nvidia graphic board installed.