Hello.
When using Astra2 with 2 units in synchronous operation, an error like the one in the attached image occurs and I’m unable to receive frames.
What are the possible causes of this?
Camera Information:
- Camera Model:Astra2 (2 units used)
- Serial Number: AARY14100PB, AARY14100S5
- camera setting
Link to 4. Comparison list of camera delay settings
https://www.orbbec.com/docs-general/set-up-cameras-for-external-synchronization_v1-2/#
Issue Description:
-
Error Codes: 0x80070428
-
Screen Shots
After this, the following logs are output and the frame cannot be received.
19:02:36.367750][warning][16316][VideoSensor.cpp:961] StreamStateWatcher: No frame data received! Current sensor may require a trigger signal! SensorType=OB_SENSOR_DEPTH, SyncMode=3
Operating Environment:
- Operating System and Version: Windows 11
- Python version: 3.11.0
- Software Used with Camera and Version: Python (pyorbbec)
- Usage in Humid or Extreme Temperature Conditions: no
Steps to Reproduce the Issue:
- Is the Issue Reproducible: Yes
- Steps to reproduce
Occurs when two Astra2 units are operated synchronously.
(pipeline.stop() is always executed when Astra2 is stopped)