Can't view images

Hello, I acquired a new Gemini 2 L camera.
I downloaded the SDK and documentation and am running the viewer to test the camera but cannot get frames.
I am running on Win 11 (build 22621) and installed OpenCV as shown in the installation directions (added OpenCV_DIR environment variable).

I can see IMU data but not images
What am I missing? Do I need to install anything else?

Thank you

For further assistance, please reach out to