License and Crash in Unity

Technical Support & Q&A
1

I have a question.

I did buy a new license.
Now I am trying to add this one to my program in a Unity project.

like this:

string licenseString = "LicenseKeySendToMeGoesHere”;
Astra.BodyTracking.SetLicense(licenseString);

This does not work! It crashes my unity editor on exit? When these lines are removed it does not crash
and this is found in the astra.log file:

2019-12-03 15:42:47,017 ERROR [astra] License net verify error license use number ge limit use number(1004)

and in the unity editor.log some weird message:
mul distance cal Destroy (this message comes from the astra.dll)

Do you know what is going wrong?

And when I am trying to read the Orbbec Astra Pro Colorstream.
These errors are generated in astra.log:

2019-12-02 19:07:41,464 ERROR [orbbec.ni.WmfColorStream] WMF device has no compatible stream profiles.
2019-12-02 19:07:41,464 ERROR [orbbec.ni.device_streamset] could not open uvc-based color stream

Has someone an idea what is going on?

Thanks in advance.
Arthur

1 Like
2

Did you set the license directly after the initialization?
The documentation states:

####Add this directly after calling Astra.Context.Initialize() and replace with the provided license key:
Astra.BodyTracking.SetLicense(“#LICENSE STRING#”);

EDIT:

License net verify error license use number ge limit use number(1004)

This error sounds as if the license was activated for more devices than it was bought for (just guessing here). I posted a question for the activation if a network connection is required for the activation process to work (License activation only online?). Does the machine have a network connection while running?

3

I have the same problem, see my question here (Body Tracking SDK: ERROR [astra] License net verify error license use number ge limit use number(1004)).

Do you know what the problem was and did you fix it?