Can you verify if the infrared sensor is lid up on both systems as it should be? Maybe the drivers are not correctly installed or there is a permission issue with the setup. Are both running on Windows? That needs to be the case from my experience.
Can you verify if the infrared sensor is lid up on both systems as it should be? Maybe the drivers are not correctly installed or there is a permission issue with the setup. Are both running on Windows? That needs to be the case from my experience.