Skeleton position is locked and game runs on loop

Hi,
I’m using orbbec persee camera computer and I have developed a game using unity but I’m facing some issue during restart mechanism as I see camera creates a triangle perimeter and whenever a player enters the perimeter its scan and produce the skeleton data.
During restart process if the user/player leave the perimeter camera lock the position and runs the game in a loop until a new user enters the perimeter.
Is there is any way to reset the skeleton data or position and what might the issue causing it.