Still in Business?

I have tried every means possible to reach out to Orbbec and have some questions answered and I have not been able to reach anyone. Are they still in business?

I’ve received a package from them this week so they should still be in business :slight_smile:
But their customer support is non existent, i’m waiting for an answer for over two weeks already as well.


Sorry for keeping you waiting for the answer, but it seems that somehow our support team did not receive your email. Please kindly send your questions again to or post it here in the forum to get some help from our community members.