Hi,
I’m using Orbbec Femto Bolt cameras.
I’ve tried with several USB cable extensions that work in the OrbbecViewer but then when using the same setup our application with the OrbbecSDK, it fails silently, connecting then the cameras directly to the PC with the provided cables, our application works fine.
I’ve also encountered that when the camera connection is detected as an USB2.1, the viewer is capable to stream depth and color data while our application is unable to receive new frames.
Is there something specific that is being done in the viewer that allows more robust connection with the cameras that we could also implement?
Hi,
I have also encountered the same problem with femto bolt when using external adapters.
If you also used longer power supply cabels then the original ones, then the power supply might be a problem too. Putting ferit cores on power supply cabels might be a solutin in that case.
Regarding extenisons check if they really support usb 3.0 or best 3.1, which are supported by the camera.
What programming lanuge are you using?
If you analyse the log, then you should see there, that when the bandwidth is limited frames are dropped out and the newest one it transfered. Per se the app should not fail if some frames are dropped. If it fails in your app, then it might be your implementation not handling it properly.
Which types of frames do you request?
Do you do it over event or awaiting new buffer to arraive?
Do you request all frames to be in frameset to be delivered?
Please provide more details, for now you question is very general…
Cheers,
M