Laptop/PC does not recognize new Femto Bold as Camera or device

[zhonghong]

Has your issue been resolved? You can use the OrbbecViewer tool to check if the Femto Bolt camera has entered upgrade mode. If it has, you will need to upgrade the firmware. The upgrade method is as follows:

Bolt firmaware udpate failed 2

Hello I tried to update the firmware on my femto bolt and the update failed. When I plug my camera back in, it is no longer recognized in the orbbec viewer and the power light flashes in white, despite the camera being correctly powered. In front of the camera, the LED flashes between white and orange. I tested my cable and it works correctly with my femto mega, but I don’t know how to get Windows to recognize it again… Please help ! Pierre