Technical Support & Q&A

Topic	Replies	Views	Activity
(Astra 2) Filters and how to remove these outliers/noises around the obtained point cloud area Technical Support & Q&A	0	495	January 23, 2026
Can you explain this inconsistency in Femto Mega datasheet? Technical Support & Q&A	1	547	January 24, 2026
Reduce depth boarder noise of Orbbec Gemini 336 & 336L Technical Support & Q&A	1	1503	January 23, 2026
Orbbec Fetmo Mega Not Detected on USB Technical Support & Q&A	1	586	January 21, 2026
Bolt firmaware udpate failed 2 Technical Support & Q&A	15	3808	January 20, 2026
Orbbec SDK Gemini 2 on Jetson Orin Nano (aarch64) on Ubuntu 22.04 Basic	0	1498	January 15, 2026
Cannot connect to Bolt after firmware update crash Technical Support & Q&A	2	2119	December 15, 2025
Orbbec Astra 2 not working Technical Support & Q&A	2	610	December 11, 2025
Femto Mega is 2-3 frames (66-100ms) behind the Azure Kinect Technical Support & Q&A	3	1298	December 5, 2025
Gemini 336 visible IR filtering and mounting behind glass Advanced	0	486	December 3, 2025
Failed Femto Bolt firmware update - 72 [ERROR] Technical Support & Q&A	2	749	November 25, 2025
OrbbecSDK_v2 Unity integration Technical Support & Q&A	1	1320	November 7, 2025
Astra Pro and body tracking SDK. How many max tracked bodies? Basic	3	3055	November 3, 2025
Gemini 435Le hardware triggering problems Technical Support & Q&A	0	588	November 3, 2025
Femto Bolt suddendly stopped working - showing solid orange in front and blinking white at back Technical Support & Q&A	1	530	November 1, 2025
Astra Pro fails to initialize on Linux (ARM64) with OpenNI2 SDK – USB endpoint mismatch? Technical Support & Q&A	0	925	October 25, 2025
How to compensate for the 6° built-in downward tilt? Technical Support & Q&A	0	530	October 23, 2025
Pixel pitch or focal length in mm for Gemini 336L Technical Support & Q&A	0	616	October 20, 2025
Astra+ not detected by SDK Technical Support & Q&A	1	1124	October 17, 2025
Config xml with Unity plugin Advanced	0	569	October 15, 2025
USB extension working in the viewer but not with the SDK Technical Support & Q&A	2	771	September 29, 2025
Using multiples types of cameras Technical Support & Q&A	0	515	September 29, 2025
Device not recognized by OrbbecViewer after firmware update to 2.0.4 (Femto Mega I) Technical Support & Q&A	1	674	September 18, 2025
Get pointcloud data from PointsFrame in C# Technical Support & Q&A	0	523	September 17, 2025
Is it possible to feed self caliberated camera intrinsic and extrinsic value to AlignFilter() function Basic	0	586	September 15, 2025
Overlapping Femto Mega in Touchdesigner Technical Support & Q&A	0	628	September 12, 2025
Running Orbbec Femto via Ethernet on TouchDesigner Technical Support & Q&A	2	1180	August 25, 2025
Femto Mega does not send videos Basic	3	863	August 25, 2025
Inquiry Regarding K4A Wrapper Compatibility with Orbbec SDK v2.x for Femto Bolt Technical Support & Q&A	2	925	August 21, 2025
oint Cloud Discrepancy Between PointCloud.cpp Sample and OrbbecViewer – FEMTO MEGA Technical Support & Q&A	0	609	August 20, 2025